Well, what a rediclusly long time to have not blogged in. Sorry everyone (anyone??), iv been pretty lazy. Lots has happened but right now I want to take the chance to tell a tale about Spark Energy.
(Before I begin I just want to say Spark Energy Your Move Spark Energy Your Move Spark Energy Your Move Spark Energy Your Move Spark Energy Your Move Spark Energy Your Move Spark Energy Your Move Spark Energy Your Move Spark Energy Your Move Spark Energy Your Move Spark Energy Your Move Spark Energy Your Move Spark Energy Your Move Spark Energy Your Move Spark Energy Your Move Spark Energy Your Move Spark Energy Your Move Spark Energy Your Move Spark Energy Your Move Spark Energy Your Move Spark Energy Your Move Spark Energy Your Move Spark Energy Your Move Spark Energy Your Move Spark Energy Your Move Spark Energy Your Move Spark Energy Your Move Spark Energy Your Move Spark Energy Your Move Spark Energy Your Move Spark Energy Your Move Spark Energy Your Move Spark Energy Your Move Spark Energy Your Move Spark Energy Your Move, just so anyone looking for information on either of these companies finds this page hopefully).
The day Joni and I moved into our new house, the landlord told us he had given final readings and our names to British Gas, and all we had to do was phone up and give them our details and we would be all set. Within the first couple of weeks we did this and (mostly out of habit) we put in a transfer to nPower. We paid final gas & elec bills to British Gas, and nPower started taking direct debits from us. Now we knew the direct debit was small and also that nPower were having some trouble taking over the gas, but we had checked we didn't owe British Gas any money and we figured it would sort itself out.
All the while this was going on, Joni was getting letters from this company Spark. When the first one arrived we took a good look at it. It was an unprofessional looking letter, with nothing to identify the company other than a name and nothing to identify us other than Jonis name and address. And it was demanding £50 from us. Now this was clearly a scam, we were paying British Gas and nPower, so we binned the letter. This went on for a while, one letter every few weeks asking for increasing amounts of money. And we kept binning the letters, after all we had never heard of this company, let alone given them permission to take over our gas.
At the start of this week we got another letter from them. By now they said we owed them nearly £200 and that they were going to send debt collectors round. We decided enough was a enough and Joni called the number on the letter. And then it got stupid..
"Its in your contract" they said. We checked. Indeed it was. On page 18, in tiny print.
"I was not made aware of this" I said,
"Sorry, Your Move should have told you, and we shoud have called" They said (Kevin, line manager)
"So I'm not paying you, and can I please leave your company now." I said,
"Umm... no. Not till you pay" they said (Kevin, line manager)
"Sod off, I'm not paying and btw holding me to a contract I wasn't aware of is illegal" I said.
"Umm... yes you are. We won't let you leave till you do" they said (Lucie Moffet, Customer reolutions executive)
"I hate you" I said.
"We all hate you" The internet said (Seriously, check out http://www.sparkenergy.org.uk/ Someone has paid money for this site so they can rant about Spark).
"I know, we don't care" Spark said.
To be continued......
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